Managing General Agency Agreement

Managing general agency (MGA) agreements are an essential aspect of the insurance industry. They allow insurance carriers to delegate some of their responsibilities to MGAs, who act as intermediaries between the carriers and the agents. The MGA agreement specifies the terms of the arrangement, including the commission structure, the parties` responsibilities, and the termination clauses. In this article, we`ll explore how to effectively manage MGA agreements and ensure a successful partnership.

Establish Clear Expectations

One of the most critical aspects of MGA agreements is establishing clear expectations from the outset. Both the insurance carrier and the MGA should have a clear understanding of their roles and responsibilities, as well as the objectives of the partnership. The agreement should outline the commission structure, the terms of payment, and any performance metrics that will be used to evaluate the MGA`s performance.

Maintain Transparency

Transparency is crucial in any business relationship, and MGA agreements are no exception. The carrier should provide the MGA with regular updates on the performance of their products, as well as the status of the claims process. Similarly, the MGA should provide the carrier with regular reports on their performance, including sales figures, customer feedback, and any issues that arise during the course of the partnership.

Regularly Review the Agreement

MGA agreements are not set in stone, and they should be regularly reviewed to ensure that they continue to meet the needs of both parties. The review process should include an analysis of the MGA`s performance, as well as an evaluation of the agreement`s terms. This process can help identify any areas of concern and ensure that the partnership is delivering the expected results.

Maintain Open Communication

Open communication is the foundation of any successful partnership, and MGA agreements are no exception. Both parties should be able to communicate openly and honestly, sharing feedback and addressing any issues as they arise. This approach can help prevent misunderstandings and ensure that the partnership remains productive and effective.


Managing general agency agreements are a critical aspect of the insurance industry, enabling carriers to delegate some of their responsibilities to MGAs. To ensure the success of this partnership, it`s essential to establish clear expectations, maintain transparency, regularly review the agreement, and maintain open communication. By following these guidelines, carriers and MGAs can develop mutually beneficial relationships that deliver the expected results.